When does the sale start?
The Vanquish Birthday Sale will begin on March 20th at 7pm GMT. Not in the UK? Don’t worry, just use our time zone converter here to find out what time the sale launches for you.
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EASTER SALE FAQ
What discounts can be expected?
We will be offering up to 80% off SITEWIDE. Don’t say we don’t spoil you. *Some exclusion may apply to new items which have been released during the month of February
Where is my order?
Please allow a minimum of 48 - 72 working hours for your order to be dispatched. Once your order has been dispatched you will receive your tracking number via email. Using this, you can follow your parcel whilst in transit for the latest updates. Ple
How do I track my order?
Look out for your personal tracking link that will be emailed to you. Link not working?. Don’t panic, in some cases the tracking link does not work immediately, please try again 24 hours after email receipt. Still not working?. We’re here to help; pl
How long do I have to get my hands on my favourite pieces?
During our Winter Sale, please allow a minimum of 48 - 72 working hours for your order to be dispatched. We appreciate your patience!. You know how these things go, you wouldn’t want to miss out would you?. Get them before they’re gone!
Hey, I'm new here, what size should I buy?
Welcome to the VQ fam!. Don’t forget to check out our handy size guides on each product page to help you choose the right size for you. If you’re still unsure, feel free to contact our team with your height and weight and let the experts advise you o
Why can’t I use a voucher code with my Winter Sale Order?
During our Winter Sale, please allow a minimum of 48 - 72 working hours for your order to be dispatched. We appreciate your patience!. Don’t panic, your code will still be valid after the sale ends. This feature has been turned off for now but will b
I want to browse now and pay later, will my cart be saved?
We can’t guarantee that the items in your cart will still be there when you return. To avoid disappointment we recommend purchasing as quickly as possible.
What are my payment options?
We accept most payment methods, including coin based payments, as well as Klarna and ClearPay which will still be available throughout the sale. For any queries surrounding specific payment methods, please see our FAQ page here or contact us
The items I want are out of stock
We cannot guarantee that everything you want will be in stock, which is why we advise you to be speedy to make sure you don’t miss out. For the most up to date information on restocks, new product launches and other exciting news, stay locked in to o
Shipping options and costs
You can check out our handy shipping estimator on the checkout page, just simply enter your postcode to see all shipping options available before you pay. Please note that sales are extremely busy for us and whilst we are working around the clock to
Help, there’s an issue with my order!
We’re sorry to hear that there has been an issue with your order. Please contact us with the following information so we can work to resolve this as soon as possible:. Order number. Name. Issue & amendment request. A clear photo of the items you have
What is the return policy for Black Friday purchases?
Please see our return policy here. You have until 15th January 2023 to return any Winter Sale. order as we know this is the best time to purchase your festive gifts!
Why haven’t you replied to me?
VQ sales are an exciting time, and we understand you may have a few more questions than normal, or experience some unexpected hurdles. Don’t be shy, send us an email on [email protected] and be assured that our amazing Customer Service team is working h
Something else?
If you have a question that hasn’t been answered above, drop us a message and we will get back to you as quickly as possible. Pssst… Don’t forget to sign up to our newsletter to be in the know with our latest offers, launches, sales and generally jui