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UK RETURNSUpdated 3 months ago


For all of our UK returns you can now use our Returns Portal which allows you to save time by easily returning your order to us, easily swapping sizes, and self-creating returns labels.


Items must be returned within 30 days of receiving your order.



OPEN RETURNS PORTAL



HOW DOES THE PORTAL WORK?


Using the returns portal is super simple, just log in with your order number and you’ll be given the option to return or exchange your items with ease.

To begin your return or exchange follow these steps:


  1. Open the Returns Portal
  2. Enter your Order Number and the Email Address that was used on the order
  3. Select the item(s) you would like to return to us
  4. Select if you would like to return or exchange the items
  5. Print the postage label and attach it to the outside of the package
  6. Drop it off at your nearest Drop Off Point shown in the portal


*If you are returning for a refund please note, your return postage fee will be deducted from your refund.

Once we receive and verify your return, your refund/new replacements will automatically be sent out to you.


If you do not hear from us within 14 days of your return being delivered, please email us at [email protected]


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